Shipping and Delivery Policies
Shipping & Delivery Policy
We are committed to ensuring your gift arrives beautifully presented and on time.
Local Delivery – Toronto Area
We offer local gift basket delivery throughout select areas of Toronto and surrounding communities. Local delivery is typically completed within 1–2 business days depending on order volume and delivery location.
If you require same-day or scheduled delivery, please contact us before placing your order to confirm availability.
Canada-Wide Shipping
We ship gift baskets across Canada using trusted national carriers. Shipping times vary depending on the destination, but most orders arrive within 2–5 business days after processing.
Once your order ships, you will receive tracking information so you can follow your delivery.
Order Processing
Orders are typically processed within 1–2 business days. During holidays or peak gifting seasons, processing times may be slightly longer.
Delivery Information
Please ensure that all delivery details are accurate when placing your order. If a delivery address is incomplete or incorrect, delays may occur.
For business deliveries, please include the company name and recipient’s phone number when possible.
Recipient Availability
If the recipient is unavailable at the time of delivery, the carrier may leave the package in a safe location, attempt redelivery, or leave instructions for pickup depending on the situation.
Weather & Carrier Delays
While we work hard to ensure timely delivery, shipping carriers may occasionally experience delays due to weather or other circumstances beyond our control.
Questions
If you have any questions about shipping or delivery, please contact us and we will be happy to assist you.